Warranty Information

All Oldcastle Glass® products are subject to written warranties that are available by calling 1-866-OLDCASTLE(653-2278) or by logging on to www.oldcastleglass.com, and clicking on "Need Assistance with a Project," clicking on "General Inquiry," and entering your request.

Product warranties depend on strict adherence to Oldcastle Glass® glazing instructions, which are based on publications available from the Glass Association of North America, the American Architectural Manufacturers Association (AAMA) and the Insulating Glass Manufacturers Alliance (IGMA). Recommendations must be followed for glass handling, storage, weep systems, setting blocks, edge and face clearance, and bite and cleaning procedures. Installation considerations that must be addressed include structural glazing, sloped conditions, exterior and interior shading and protecting the glass to avoid irreversible damage from welding sparks or other materials during construction.

A product's limited liability warranty should be carefully reviewed because it will contain the specific product qualities that Oldcastle Glass® warrants, as well as the terms, exclusions, remedial action taken and glazing requirements for specific products. Oldcastle Glass® exclusions from warranty liability include, but are not limited to, breakage, replacement costs and costs for incidental, special or consequential damages.